PRIVACY POLICY

This Privacy Policy (hereinafter referred to as the "Privacy Policy") defines the conditions that must be followed by all visitors (hereinafter referred to as the "Visitors") of the website www.sosilky.eu (hereinafter referred to as the "Website") owned by Vienis Glamping MB (hereinafter referred to as the "So Silky").

All of the listed conditions apply each time a Visitor uses content created by So Silky, purchases a product/service, or sends an inquiry — regardless of whether the Visitor uses a computer, tablet, phone, or any other device.

A Visitor is deemed to have read and agreed to comply with this Privacy Policy upon visiting, accessing, or purchasing a product and/or service on the Website. A Visitor who does not agree with any provision of the Privacy Policy must refrain from confirming consent and loses the right to visit, access, or use any of the services provided on the Website.

Persons under the age of 16 are not permitted to provide any personal data via our Website. If you are under 16 years of age, you must obtain the consent of your parents or legal guardians before submitting any personal information.

So Silky establishes the terms and conditions for the processing of personal data in this Privacy Policy. The conditions set forth herein apply each time a Visitor accesses the content and/or services provided by the Data Controller, regardless of the device used (computer, mobile phone, tablet, TV, or other).

This Policy does not apply when a Visitor browses websites of other companies or uses third-party services while visiting www.sosilky.eu

When processing personal data, we comply with the requirements of the EU General Data Protection Regulation (GDPR) No. 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, other relevant legal acts, and the guidance of supervisory authorities.

WHAT INFORMATION ABOUT THE VISITOR IS COLLECTED?

Information provided directly:

• Name

• Surname

• Date of birth

• Email address

• Phone number

Information about how the Visitor uses our Website:

When a Visitor visits the Website, the Data Controller also collects information revealing patterns of service use or automatically generated visit statistics. More information is available in the “Cookies” section.

Information from third parties:

When logging in via social networks such as Facebook, Instagram, or Gmail, the obtained information may be linked to other data collected during the Visitor’s activity on our Website.

Other information we collect:

• Information about the Visitor’s computer, IP address, visit time, and date;

• Any additional information the Visitor provides while using the Website or its services.

VISITOR RIGHTS

Visitors who agree to this Privacy Policy have the right to:

• Be informed about the processing of their personal data;

• Access the data processing policy;

• Request to stop data processing (except for storage);

• Object to the processing of their data for direct marketing purposes, including profiling related to direct marketing.

WHEN DO WE USE VISITOR INFORMATION?

The personal information provided by the Visitor may be used for:

• Granting access to the Website and its services;

• Direct marketing purposes, with the Visitor’s consent (sending newsletters, personalized promotions, and special offers, conducting surveys to collect feedback on services);

• Profiling for marketing purposes to provide tailored offers;

• Sending invoices and reports;

• Processing payments via external banking service providers;

• Analyzing Website usage to improve service quality and content.

The Visitor may withdraw consent for marketing use at any time.

DISCLOSURE OF VISITOR INFORMATION

We are committed not to share personal data with unrelated third parties, except when:

• The Visitor provides written consent;

• It is necessary to deliver services (e.g., sharing with service partners to fulfill a specific order);

• It is required by law enforcement authorities according to Lithuanian legislation.

DATA RETENTION PERIOD

Vienis Glamping MB retains Visitor personal data no longer than necessary for the purposes for which they were collected or as required by law. Data are generally stored as long as contractual claims may arise or as needed to protect the Company’s legitimate interests. Unnecessary data are deleted.

When providing electronic services, the Company processes traffic data only as necessary to ensure proper service delivery, except where longer retention is required by law.

NEWSLETTERS

When subscribing to newsletters, the Visitor’s email address is processed based on consent, which can be withdrawn at any time. The email address may be shared with third parties providing specialized services solely for the purpose of sending So Silky newsletters.

After sending newsletters, So Silky may collect statistical data, such as whether the email was opened or which links were clicked.

Email addresses are retained for newsletter distribution until the Visitor unsubscribes. You can unsubscribe by clicking the appropriate link at the bottom of any newsletter or through other methods provided in this Policy.

INFORMATION PROVIDED TO THIRD PARTIES

The Website may contain advertisements, links to third-party websites, and their services — these are beyond the Data Controller’s control. The Data Controller is not responsible for the security or privacy of information collected by third parties. Visitors should read the privacy policies of third-party websites and services they use.

FINAL PROVISIONS

The Data Controller reserves the right to partially or fully amend this Policy.
Any amendments take effect upon their publication on the Website.

If a Visitor continues to use the Website and its services after such amendments, it is deemed that the Visitor agrees to the updated Policy.

This Policy is reviewed at least once every two (2) years and updated when necessary.

CONTACT US

If you have any questions regarding this Privacy Policy, please contact us at hello@sosilky.eu

USE OF COOKIES

To provide content tailored to Visitors’ needs, cookies are used. Cookies are small data files that automatically store Visitor information while browsing the Website. They help remember browsing history, customize content, monitor visit duration, gather visitor statistics, and ensure the Website functions properly.

To analyze Website usage, So Silky uses Google Analytics and similar tools. These generate statistics and other reports about Website usage based on cookies stored on users’ devices. Information collected about Website visits is used to create reports and improve services.